FCC Do Not Call List Idiocy

21 Mar

WARNING!! Something or other about your auto insurance.

BEWARE!! An issue with your credit  card…

The only reassuring bits of those two spammy phone calls is the part when the fembot on the other end of the phone divulges that this is their final attempt to contact you/me/unfortunate recipient of annoying robot phone call.

How to Make a Do Not Call List Complaint

After several similar calls over a few weeks, I stayed on the line until I got a human. Who kindly explained to me that they’re a big organization and that removing me from their call list wouldn’t be easy. (Why was I on this list in the first place?!) So I googled for do no call list complaint or something like that and got to a FCC page similar to but not as userfriendly as this hand FCC do not call violation report form. (Here’s the more convoluted fcc do not call complaint form I initially found.)

So far so good. Filled it out. A few days later, having completely forgotten about robot calls I received an envelope from the FCC. I was  a little scared. That’s right. Dan Dreifort owns parts of a couple of ISPs and creates a lot of crappy web content, so I flattered myself into thinking the FCC caught me in some unintentional gaffe. It didn’t get better when I opened it and saw that the missive was sent from the FCC complaints division. *gulp*

Government Waste

Naturally, it was just six pages of information about my do not call complaint. Good, but not great. Why would they send me three pages front and back via USPS when I submitted my complaint online and provided them my email address? (At least they printed on both sides of the paper…) So I’m going to complain to the FCC again. But this time, I’m saying something like, “Hey, you could save a lot of taxpayer money if you’d send email confirmations instead of killing trees and buying postage.”

Who the hell expects a written response when filling out a form online? Let’s hope Obama’s administration will realize the potential savings of bringing the FCC into the internet age. Unfortunately, I don’t think there’s a userfriendly form for me to use. Maybe I’ll write them a letter.

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Ethan McCarty

Digital strategy | Social business | People-centric biznology

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